Service and Maintenance
Breakdown Cover
For Social Housing Providers
BSW has a fully computerised Service and Maintenance Department using the latest service management systems and bespoke databases.
We are currently contracted to maintain and service in the region of 60,000 properties for many housing associations and local authorities throughout the London and the South East.
Cutting edge technology allows you to access all your property data, job history, Gas Safety Certificates and many statistics and reports online via a secure web portal on our Partners page. This service is offered to all our partners and allows real time provision of information in a secure and dedicated environment.
Working with local government and major housing providers in London and the South East, BSW provides both a Time and Materials Service and a Fixed Price, Comprehensive Cover payable in budget-friendly monthly instalments. This service can also be combined with Programmed Domestic Installations to give you a truly seamless operation:
“Comprehensive Fixed Price Service and Maintenance from an Award Winning Industry Leader Established for over 50 Years”
- 24 Hour 365 Day Breakdown Cover
- Direct Calls from Tenants to our Call Centre
- Fully Computerised Job Monitoring
- Automated Lettering and Referral System
- Daily and Weekly Status Reports and Audit Trail
- Directly Employed ACS Qualifi ed Operatives
- Regularly Maintained Liveried Vehicles
- Uniformed Engineers with Photo ID
- Direct access to data via a Dedicated Web Portal
Please contact us for information or telephone to discuss your needs in more detail.
Consistently High Servicing Levels, Quality of Workmanship and Customer Care: Delivering Best Value to your Stakeholders.
