Servicing, Maintenance and Installation

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Ashford Borough Council


Ashford, Kent

Number of properties

4526 domestic properties and 9 commercial sheltered schemes

We carry out the servicing, maintenance and installations for domestic and commercial gas, oil, solid fuel, electrical and renewable energy systems. We also check, repair and replace smoke alarms and CO detectors and provide energy efficiency advice to residents.

As part of this contract we have completed a number of installation projects including:

The installation of 28 air source heat pumps into one bedroom bungalows housing vulnerable residents. The new air source appliances replaced inefficient electric storage heaters, significantly reducing heating costs.

We completed a trial in 30 properties of a new to the UK market, low maintenance boiler from Intergas. The boilers have just 12 components and four moving parts resulting in no breakdowns reported associated with the boiler. Other benefits included: 

  • Simple controls for residents 
  • First aid kit of spares for engineers to speedily fix any issues
  • Remote monitoring enabling early warnings for breakdowns

We are now installing only these boilers for Ashford’s replacement programme.

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